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Job Summary   Responsible for profitably growing sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets. Responsible for prospecting new accounts, retaining existing accounts, and increasing opportunities with existing customers.   HD Supply Facilities Maintenance is a supplier of maintenance, repair and operations (MRO) products to owners and managers of multifamily, hospitality, and commercial properties.    As an Outside Sales Territory Representative for Facilities Maintenance you will be responsible for an established portfolio of customers to maintain and drive MRO sales.  This sales position has infrequent overnight travel and the territory will be comprised of local business customers.  This position offers a competitive base salary plus sales incentive plan paid monthly.  A cell phone, i-Pad, car allowance, and monthly expenses are included.   Major Tasks, Responsibilities and Key Accountabilities - Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization - Manages sales volume with an existing group of customers, prospects successfully to expand the customer base - Develops and implements plans to expand business presence in the assigned area - Shares market and competitor information with all applicable channels within the organization - Establishes relationships and working partnerships - Attends the monthly business meetings for all company sponsored associations - Participates in all local trade shows, and, if required, similar regional / national activities Nature and Scope - Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data - Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process - May provide general guidance/direction to or train junior level support personnel or professional personnel Work Environment - Typically requires overnight travel less than 10% of the time Minimum Qualifications - Must be eighteen years of age Education and Experience - Typically requires BS/BA in related discipline - Generally 2-5 years of experience in related field Critical Competencies to Drive Business Results - Strong team player with a ‘’can-do’’ attitude and passion for excellence - Hunter mentality - Exceptional communication skills and well-developed interpersonal skills - Strong appreciation for excellence in customer service is a MUST - Reliable, confidential, and conscientious - Strong initiative and ability to handle increasing responsibility over time - Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment - Strong attention to detail - Strong strategic thinking and analytical skills - Strong business acumen and sense of urgency - Positive attitude, ability to work with a high level of energy and focus  
Job ID
2021-2867
Posting Location : Location
CA-ON-Ottawa
Job Summary Monitor assigned portfolio of customer accounts to minimize risk and maximize responsible for account collection by performing account analysis, review paying habits of customers and make recommendations regarding account status.   Major Tasks, Responsibilities and Key Accountabilities - Provides analysis and reporting in support of Credit Services. Compiles and analyzes Credit Services productivity metrics, providing support in periodic process improvement/redesign reviews to improve A/R portfolio efficiency. - Conducts regularly scheduled and periodic portfolio risk, receivables efficiency, and receivables delinquency analysis. Conducts regularly scheduled and periodic aging analysis on product lines. - Sets up new accounts and ship tos for A/R and maintains customer records in related systems. - Conducts periodic departmental quality audits and improve departmental efficiency through workflow process analysis, process documentation and policy update recommendations. Works with other departments to identify efficiency and reporting enhancements. - Performs tax maintenance and validation. Researches and pulls certificates for Tax department. - Generates weekly credit line review reports and maintains ownership of weekly credit line review process. Conducts credit review for new and existing customers and obtains references. - Researches litigation notices received from other HD Supply LoBs to check files for common customers. - Conducts special projects related to tax expiration reports, response time issues with IT and vendors, etc. Nature and Scope - Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data. - Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process. - May provide general guidance/direction to or train junior level support personnel or professional personnel. Work Environment - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age Education and Experience - Typically requires BS/BA in related discipline. Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas.    
Job ID
2021-2866
Posting Location : Location
CA-ON-Etobicoke
Job Summary Responsible for assisting in the day-to-day coordination of e-Commerce projects and marketing plans. Ensure accuracy and timeliness of all operations.   Major Tasks, Responsibilities and Key Accountabilities - Organizes and coordinates the complete lifecycle of all e-Business marketing activities and traffic for the department; including work order review, job scheduling, routing, proofing and approval gathering. - Provides quality assurance of all site functions prior to go-live as well as proofing all marketing items prior to launch and/or emailing. - Assists department with training and customer-facing tutorials, demonstrations, documentation and other collateral to drive customer acceptance and conversion to e-Business solutions. - Evaluates, modifies, creates and/or deploys best-in-class processes utilizing and creating process maps, SOPs and training guides. - Identifies areas needing improvements in processes or function; recommends action, gets buy-off from managers and implements change. - Prioritizes individual and departmental tasks based on timelines and goals. - Coordinates the daily operations of the e-Business department. Provides assistance to managers and performs other duties as assigned. - May create reports and analyze website/email traffic and sales data. Nature and Scope - Refers complex, unusual problems to supervisor. - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. - None. Work Environment - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age. Education and Experience - HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.  
Job ID
2021-2859
Posting Location : Location
CA-ON-Toronto
Job Summary Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.   Major Tasks, Responsibilities and Key Accountabilities - Prospects for new sales opportunities via outbound calling and emailing. - Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support. - Generates profitable growth thru quota attainment. - Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price. - Develops code directives for certain products while maintaining target margin goals. - Performs estimating, take-off, and proposal duties as necessary. Nature and Scope - Refers complex, unusual problems to supervisor. - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age   Education and Experience - HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.  
Job ID
2021-2854
Posting Location : Location
CA-ON-Etobicoke
Job Summary   Responsible for profitably growing sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets. Responsible for prospecting new accounts, retaining existing accounts, and increasing opportunities with existing customers.   HD Supply Facilities Maintenance is a supplier of maintenance, repair and operations (MRO) products to owners and managers of multifamily, hospitality, and commercial properties.    As an Outside Sales Territory Representative for Facilities Maintenance you will be responsible for an established portfolio of customers to maintain and drive MRO sales.  This sales position has infrequent overnight travel and the territory will be comprised of local business customers.  This position offers a competitive base salary plus sales incentive plan paid monthly.  A cell phone, i-Pad, car allowance, and monthly expenses are included.   Major Tasks, Responsibilities and Key Accountabilities - Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization - Manages sales volume with an existing group of customers, prospects successfully to expand the customer base - Develops and implements plans to expand business presence in the assigned area - Shares market and competitor information with all applicable channels within the organization - Establishes relationships and working partnerships - Attends the monthly business meetings for all company sponsored associations - Participates in all local trade shows, and, if required, similar regional / national activities Nature and Scope - Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data - Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process - May provide general guidance/direction to or train junior level support personnel or professional personnel Work Environment - Typically requires overnight travel less than 10% of the time Minimum Qualifications - Must be eighteen years of age Education and Experience - Typically requires BS/BA in related discipline - Generally 2-5 years of experience in related field Critical Competencies to Drive Business Results - Strong team player with a ‘’can-do’’ attitude and passion for excellence - Hunter mentality - Exceptional communication skills and well-developed interpersonal skills - Strong appreciation for excellence in customer service is a MUST - Reliable, confidential, and conscientious - Strong initiative and ability to handle increasing responsibility over time - Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment - Strong attention to detail - Strong strategic thinking and analytical skills - Strong business acumen and sense of urgency - Positive attitude, ability to work with a high level of energy and focus  
Job ID
2021-2853
Posting Location : Location
CA-ON-Toronto
Job Summary Responsible for providing general administrative support by performing clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to stakeholders.   Major Tasks, Responsibilities and Key Accountabilities - Prepares documents, memos, general correspondence, reports, and other materials including PowerPoint presentations. Initiates routine and some non-routine correspondence. - Ensures that travel requests, expense reports, and other travel documentation are accurate and complete. - Collaborates and partners with peers within business and other functions. - Schedules meetings, team meetings and events (internal and external). Maintains up-to-date calendar. - Maintains and orders department office supplies. Processes invoices for payment. - Coordinates candidate interview process (e.g. scheduling, communication, etc.). Nature and Scope - May modify processes to resolve situations. - Under limited supervision, relies on experience and exercises independent judgment to determine best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by supervisor or direct "customers" of the process - Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees professional development but does not have hiring/firing authority. Work Environment - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age Education and Experience - Technical certification or Associates degree may be required in some areas. Generally 5 to 7 years of experience in related area of responsibility.
Job ID
2021-2835
Posting Location : Location
CA-ON-Toronto
Job Summary Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.   Major Tasks, Responsibilities and Key Accountabilities - Prospects for new sales opportunities via outbound calling and emailing. - Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support. - Generates profitable growth thru quota attainment. - Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price. - Develops code directives for certain products while maintaining target margin goals. - Performs estimating, take-off, and proposal duties as necessary. Nature and Scope - Refers complex, unusual problems to supervisor. - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age   Education and Experience - HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.  
Job ID
2021-2831
Posting Location : Location
CA-ON-Etobicoke
Job Summary   Develops plans to increase new business Western Canada, and this position can reside in Vancouver, Calgary or Edmonton. Builds relationships to drive sales and profitability for new accounts that are regional in scope and make regional purchasing decisions. Drives sales by creating, executing and communicating business plans to grow sales. Negotiates regional contracts consistent with industry management goals. Ensures effective implementation of regional account programs through all sales channels. Infrequent overnight travel is required.   Major Tasks, Responsibilities and Key Accountabilities - Researches, develops and acquires account opportunities within targeted regional markets. - Develop and maintain working relationships with Regional customer base. Strategically plan customer visits to cultivate relationships, perform presentations, offer innovative programs, conduct business reviews, and communicate plans. Participates in local and regional trade associations and conferences. - Develops and executes profitable business plans for managing accounts. Teams with sales and individuals other key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales. - Teams with sales and individuals other key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales. - Develops profitable business plans for newly acquired accounts and implements those plans effectively. - Participates in local and regional trade associations and conferences. Nature and Scope   - Displays the highest level of critical thinking and analysis in bringing successful resolution to high impact, complex, and/or cross department problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes. - Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty. - Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross department considerations are often present. Work Environment   - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Typically requires overnight travel 20% to 50% of the time. Minimum Qualifications   - Must be eighteen years of age - Must pass the Background Check - Must pass pre-employment tests if applicable   Education and Experience   - Typically requires BS/BA in related discipline. Generally 8+ years of experience in related field; certification is required in some areas OR MS/MA and generally 5+ years of experience in related field. Certification is required in some areas.   Preferred Qualifications   - Knowledge in assigned product lines is preferred. - Experience managing Regional or National Accounts in a Supply Chain environment preferred. - Knowledge of Miller Heiman's Strategic Selling and Large Account Management Process concepts.
Job ID
2021-2805
Posting Location : Location
CA-AB-Calgary
Job Summary Provide customer service by responding to inquires regarding product selection, services and issues.   Major Tasks, Responsibilities and Key Accountabilities - Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence. - Performs necessary follow-up to ensure customer service expectations are met. - Researches and suggests alternative products to customer. - Uses computerized system for tracking, information gathering, and/or troubleshooting. Nature and Scope - Refers complex, unusual problems to supervisor. - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age Education and Experience - HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.    
Job ID
2021-2772
Posting Location : Location
CA-AB-Calgary
Job Summary Responsible for the routine maintenance of accounts receivable calculations and records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. Maintains vendor compliance and acceptable customer service levels.   Major Tasks, Responsibilities and Key Accountabilities - Computes and records interest charges, refunds and similar items and responsible for the accurate preparation of account statements. - Performs basic data entry and general research of data within the department systems necessary to update and maintain account information. Supports customer requests for special billing services. - Coordinates/follows up with service centers regarding missing COD checks and records and distributes COD checks to customers. - Researches unapplied payments, notifies customers, records responses, and processes refund/application requests. - Tracks and researches short payments from customers to determine need for rebilling or balance write off. - Analyzes exceptions, reviews correspondence for follow-up and routes unresolved items to the appropriate departments. - Verifies data entry of account information in multiple systems. Clears and matches account information. - Performs clerical functions necessary to support the Accounts Receivable Department. Nature and Scope - Refers complex, unusual problems to supervisor. - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - No travel required. Minimum Qualifications - Must be eighteen years of age Education and Experience - HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.    
Job ID
2021-2770
Posting Location : Location
CA-ON-Toronto
Job Summary Provide customer service by responding to inquires regarding product selection, services and issues.   Major Tasks, Responsibilities and Key Accountabilities - Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence. - Performs necessary follow-up to ensure customer service expectations are met. - Researches and suggests alternative products to customer. - Uses computerized system for tracking, information gathering, and/or troubleshooting. Nature and Scope - Refers complex, unusual problems to supervisor. - Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age Education and Experience - HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.    
Job ID
2021-2763
Posting Location : Location
CA-QC-Montreal
Job Summary   Responsible for specialized warehouse tasks in loading, unloading, order pulling, shipping, returns, forklift, fabrication, counter, or may have a generalized role working in all departments   Major Tasks, Responsibilities and Key Accountabilities - Complete tasks such as loading, unloading, sorting, picking, stocking, staging, fabrication and transportation of goods - Load and unload materials to and from designated storage area, such as racks, shelves, or vehicles. Stack or pile materials, such as lumber, boards, or pallets - Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported - Verify computations against physical count of stock - Maintains condition of work area (i.e. free of trash, product in correct location, etc.). Follows company safety policies and procedures and encourages other associates to do the same - Receive and fill orders or sell supplies, materials, and products to installers and subcontractors - May drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasks - Performs other duties as assigned Nature and Scope - Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non routine or problem areas from supervisor - Deviations from the norm are cleared by the supervisor - Under close supervision, exercises limited latitude/independent judgment - Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor Work Environment - Ability to lift and carry up to 50 lbs in a physical environment - Ability to stand for periods of time up to and exceeding 60 minutes - Ability to make repetitive movements including, but not limited to, using a 10-key or calculator, bending or squatting Minimum Qualifications - Must be eighteen years of age Education and Experience - HS Diploma or GED required - 2 years of experience in area of responsibility Critical Competencies to Drive Business Results - Strong team player with a ‘’can-do’’ attitude and passion for excellence - Strong oral and written communication skills and well-developed interpersonal skills, including excellent phone skills - Strong appreciation for excellence in customer service is a MUST - Self-starter, efficient and able to produce high quality work under pressure and in a timely fashion - Reliable, confidential, and conscientious - Accountable with strong initiative and ability to handle increasing responsibility over time - Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment - Strong attention to detail - Strong problem solving and analytical skills - Strong business acumen and sense of urgency - Positive attitude, ability to work with a high level of motivation, energy and focus - Ability to excite, energize, and motivate the team around you  
Job ID
2020-2677
Posting Location : Location
CA-ON-Toronto
Job Summary Responsible for leading the distribution personnel as a team to ensure all safety, quality, packaging, receipt and shipment standards, and operational goals are attained.   Major Tasks, Responsibilities and Key Accountabilities - Ensures safety, productivity and quality in all distribution operations. - Designs, develops and manages the distribution department budget. - Refurbishes and enhances site infrastructure and equipment to support site efforts in growth and meeting objectives. - Continues efforts to build maintenance performance metrics and train all staff in those measures to optimize performance and return on investment. - Ensures associates have the tools and training necessary to do the job. - Performs other duties as assigned. Nature and Scope - Experience provides solutions. - Ensure that work is performed consistently with HD Supply policies and procedures. - Leads a group or team of support, craft, or lower level professional associates. Work Environment - Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward. - Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. - Typically requires overnight travel less than 10% of the time. Minimum Qualifications - Must be eighteen years of age Education and Experience - Typically requires BS/BA in related discipline. Generally 5+ years experience in related field. May require certification. Advanced degree may offset less experience in some disciplines.    
Job ID
2019-2556
Posting Location : Location
CA-ON-Toronto