• Counter Sales Associate

    Job Locations Vaughan-ON-CA
    Posted Date 3 months ago(3/15/2019 10:32 AM)
    Job ID
    Number of Positions
    Job Category
  • Company Overview

    HD Supply Construction & Industrial - Brafasco (www.Brafasco.com) is one of Canada's leading construction and industrial supply distributors, offering specialty fasteners, safety products, tools, and supplies to manufacturing, construction and trade customers.


    We service and support tens of thousands of customers across Canada in a wide range of industries and trades, providing the products, training, services and expertise they need to get the job done.  With more than 40 walk-in branches across several provinces, a fast-paced distribution centre, and more than 200 employees to support our growing company and its customers, we are proud to contribute to the success of projects across the country.


    Build a better life with HD Supply Brafasco:

    • Comprehensive Benefits Package
    • Team Environment
    • RRSP Matching Plan
    • Internal Learning Centre for Career Development
    • Competitive Salary
    • Opportunities for Career Growth
    • Wellness Program
    • Tuition Reimbursement


    Job Description

    Job Summary


    Responsible for managing counter sales and customer relations


    Major Tasks, Responsibilities and Key Accountabilities

    • Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status
    • Takes special orders and keep customers updated on progress
    • Acts as liaison between warehouse supervisor and customers
    • Ensures purchase orders are completed. Pulls orders as required
    • Answers telephones and ensures counters are properly stocked
    • May drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasks

    Nature and Scope

    • Selects correct processes from clearly prescribed rules, past practices or instruction
    • Seeks advice and guidance on non routine or problem areas from supervisor
    • Deviations from the norm are cleared by the supervisor
    • Under close supervision, exercises limited latitude/independent judgment
    • Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor

    Work Environment

    • Heavy lifting as required  (must be able to lift 50 lbs on a regular basis)

    Minimum Qualifications

    • Must be eighteen years of age
    • Must pass the Background Check

    Education and Experience

    • HS Diploma or GED required
    • 1-2 years of experience in area of responsibility

    Critical Competencies to Drive Business Results

    • Strong team player with a POSITIVE ‘’can-do’’ attitude and passion for excellence
    • Exceptional communication skills and well-developed interpersonal skills
    • Strong appreciation for excellence in customer service is a MUST
    • Reliable, confidential and conscientious
    • Strong initiative and ability to handle increasing responsibility over time
    • Excellent time management /organizational skills with ability to meet demanding deadlines in an extremely fast-paced environment
    • Strong attention to detail
    • Strong business acumen WITH a sense of urgency
    • Ability to work with a high level of energy and focus
    • Excellent problem solving and analytical skills




    Preferred Qualifications

    • Industry experience considered an asset
    • Advanced knowledge of Microsoft Office
    • Must have valid Driver's Licence (Must provide a clear abstract)
    • Experience working with Great Plains considered an asset
    • Knowledge of machines and tools, (product knowledge) would be considered an asset
    • Forklift experience would be considered an asset


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed