• Senior Business Systems Analyst - ERP and eCommerce

    Job Locations CA-ON-Vaughan | CA-ON-Etobicoke
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    Number of Positions
    Job Category
    Information Technology
  • Company Overview

    About HD Supply:


    HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, and specialty construction sectors. Through approximately 220 branches and 44 distribution centers, in the U.S. and Canada, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success.


    Why HD Supply:

    • Comprehensive Benefits Package
    • Team Enviornment
    • RRSP Matching Plan
    • Internal Learning Centre for Career Development
    • Competitive Salary
    • Opportunities for Career Growth
    • Wellness Program
    • Tuition Reimbursement

    Job Description

    HD Supply FM Canada is looking for high energy, passionate and adaptive team players with great work ethic to join our Information Technology team as a Senior Systems Analyst (ERP/eCommerce)


    HD Supply FM IT Department is undertaking an impressive modernization initiative to replace our legacy ERP and eCommerce systems moving to Cloud Suite and web portal platforms. Whether we’re improving our customer experience or supporting our internal business units, HD Supply FM IT Department seeks to do it the best way, without limitations.


    Major Tasks, Responsibilities and Key Accountabilities 

    • Build requirements and design documentation for new applications and enhancements

    • Act as a secondary system administrator for key applications (ERP)

    • Act as primary system administrator for key applications (eCommerce)
    • Provide Tier 1 and Tier 2 application support for super users
    • Support each phase of project implementations
    • Provide analytics and data reconciliation as needed

    Nature and Scope

    • Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
    • Independently performs assignments with instruction limited to results expected. Determines and develops approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
    • May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees professional development but does not have hiring or firing authority.

    Work Environment

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    • Typically requires overnight travel 5% to 10% of the time.

    Education and Experience

    • Typically requires BS/BA in related discipline. Generally 5-8 years of experience in related field; certification is required in some areas OR MS/MA and generally 3-5 years of experience in related field. Certification is required in some areas.

    Preferred Qualifications

    • 6+ Years eCommerce implementation/support experience

    • 3-5 Years ERP implementation support experience

    • Knowledgeable with system administration

    • Proven critical/analytical thinking and problem solving skills

    • High energy, adaptive team player with good work ethics

    • Experience with web portals is helpful

    • Experience with cloud based WMS systems is helpful
    • Experience with Infor products (SXe, StoreFront, Rhythm) is helpful


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