Counter Sales & Delivery Associate

Job Locations CA-ON-Orillia
Posted Date 3 weeks ago(2/27/2018 3:04 PM)
Job ID
Number of Positions
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Company Overview

About HD Supply:


HD Supply ( is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, and specialty construction sectors. Through approximately 220 branches and 44 distribution centers, in the U.S. and Canada, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success.


Why HD Supply:

  • Comprehensive Benefits Package
  • Team Enviornment
  • RRSP Matching Plan
  • Internal Learning Centre for Career Development
  • Competitive Salary
  • Opportunities for Career Growth
  • Wellness Program
  • Tuition Reimbursement

Job Description

Inside Sales Representative


Job Location


HD Supply Canada Inc.

Construction & Industrial - Brafasco

99 Forestview Rd.,

Oro- Medonte (Orillia), ON L3V 0R4


Full-time: Monday- Friday


Job Summary


Responsible for managing counter sales and customer relations


Major Tasks, Responsibilities and Key Accountabilities

  • Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status
  • Takes special orders and keep customers updated on progress
  • Acts as liaison between warehouse supervisor and customers
  • Ensures purchase orders are completed. Pulls orders as required
  • Answers telephones and ensures counters are properly stocked
  • May drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasks

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices or instruction
  • Seeks advice and guidance on non routine or problem areas from supervisor
  • Deviations from the norm are cleared by the supervisor
  • Under close supervision, exercises limited latitude/independent judgment
  • Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor

Work Environment

  • Heavy lifting as required  (must be able to lift 50 lbs on a regular basis)

Minimum Qualifications

  • Must be eighteen years of age
  • Must pass the Background Check

Education and Experience

  • HS Diploma or GED required
  • 1-2 years of experience in area of responsibility

Preferred Qualifications

  • Industry experience considered an asset
  • Advanced knowledge of Microsoft Office
  • Must have valid Driver's Licence (Must provide a clear abstract)
  • Experience working with Great Plains considered an asset
  • Knowledge of machines and tools, (product knowledge) would be considered an asset
  • Forklift experience would be considered an asset

Critical Competencies to Drive Business Results

  • Strong team player with a POSITIVE ‘’can-do’’ attitude and passion for excellence
  • Exceptional communication skills and well-developed interpersonal skills
  • Strong appreciation for excellence in customer service is a MUST
  • Reliable, confidential and conscientious
  • Strong initiative and ability to handle increasing responsibility over time
  • Excellent time management /organizational skills with ability to meet demanding deadlines in an extremely fast-paced environment
  • Strong attention to detail
  • Strong business acumen WITH a sense of urgency
  • Ability to work with a high level of energy and focus
  • Excellent problem solving and analytical skills




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