Inside Sales I

Job Locations CA-ON-Etobicoke | CA-ON-Toronto
Posted Date 1 month ago(1/26/2018 3:57 PM)
Job ID
2018-2083
Number of Positions
3
Job Category
Sales

Company Overview

HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations, and specialty construction sectors. Through approximately 220 branches and 44 distribution centers, in the U.S. and Canada, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success.

Job Description

 

Job Summary

 

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

 

Major Tasks, Responsibilities and Key Accountabilities

  • Prospects for new sales opportunities
  • Generates leads via outbound calling and e-mail
  • Provides pricing and delivery information
  • Procures and maintains inventory
  • Monitors to ensure proper inventory turns
  • Performs follow-up to ensure timely shipment of materials and customer satisfaction
  • Resolves customer service issues. Tracks open sales orders
  • Maintains strong working relationships with vendors

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices or instruction
  • Seeks advice and guidance on non routine or problem areas from supervisor
  • Deviations from the norm are cleared by the supervisor
  • Under close supervision, exercises limited latitude/independent judgment
  • Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor

Work Environment

  • Occasional heavy lifting as required

Minimum Qualifications

  • Must be eighteen years of age
  • Must pass the Background Check

Education and Experience

  • HS Diploma or GED required
  • 0-2 years of experience in area of responsibilities

PreferredQualifications

  • Experience selling in an inside sales environment and/or demonstrated success working with customers
  • Experience with inventory sales preferred
  • Degree preferred

Critical Competencies to Drive Business Results:

  • Strong team player with a ‘’can-do’’ attitude and passion for excellence
  • Hunter mentality
  • Exceptional communication skills and well-developed interpersonal skills
  • Strong appreciation for excellence in customer service is a MUST
  • Reliable, confidential, and conscientious
  • Strong initiative and ability to handle increasing responsibility over time
  • Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment
  • Strong attention to detail
  • Strong strategic thinking and analytical skills
  • Strong business acumen and sense of urgency
  • Positive attitude, ability to work with a high level of energy and focus

 

 

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