Branch Manager - Brafasco

CA-ON-Stoney Creek
2 months ago
Job ID
Number of Positions
Job Category
Field Operations

Company Overview

HD Supply

Come Build Your Best Life With Us!


     What HD Supply can offer you?

  • Comprehensive Benefits Package
  • Positive Culture and Team Environment
  • RRSP Matching Plan
  • Internal Learning Centre for Career Development
  • Competitive Salary
  • Opportunities for Career Growth
  • Wellness Program
  • Tuition Reimbursement


When you join HD Supply, you are joining one of the largest diversified wholesale distributors in North America. With a diverse portfolio of industry-leading businesses, HD Supply provides a broad range of products and services to help professional customers in the Infrastructure, Maintenance, Repair & Improvement and Specialty Construction markets. We focus on serving contractors, builders, maintenance professionals, government and municipal entities and industrial businesses, and provide our customers a superior supplier relationship backed by our long history of industry expertise, knowledgeable associates, and established reputation for top quality service. With approximately 500 locations and 14,000 associates across the United States and Canada, the opportunities for growth are limitless! Come Build Your Best Life with us!

Job Description



Stoney Creek/Hamilton Branch



Do you have what it takes to be a leader? Are you mobile? Are you a strong communicator? Do you have strong work ethics? Are you a quick learner? Strategic thinker? Do you have a successful track record of building and maintaining successful customer relationships? As Brafasco continues to invest in field talent, services, new products and marketing, it is also seeking to develop a cadre of Branch Managers who will help to accelerate outperformance in respective markets.

If this sounds like you and you are interested in fast-tracking your career and achieving your full potential with an industry leader who’s on the move, then we want to meet you.


The Branch Manager will report directly to the District Manager and will be responsible for leading a team of associates. The mandate for the Branch Manager will be to profitably grow the Branch through the development and execution of a strategic growth plan focused on sustainable revenue and margin growth, underpinned by a strong focus on team development, collaboration, empowerment and accountability. This will entail becoming the “expert” of his/her respective territory with the objective of becoming the leading provider in the market. He/she will develop and execute a multi-channel sales strategy with a focus on growing accounts with existing clients and securing net new clients for the Branch. The Branch Manager will spend a significant amount of time out of the office branch, meeting face-to-face and building relationships with existing and potential clients. This will include working with the field sales force when needed, to maximize share of wallet from specific customers. This collaborative teamwork will be a key driver to accelerated growth of sales and profits.

The Branch Manager will be measured on budget attainment (sales, GM%, EBITDA%, DOH), leadership (hiring and developing talent, strategic thinking and leading others); focused transformation (balanced decision making, planning and organizing, championing change, business acumen); effective collaboration (building effective relationships with customers, associates and suppliers; compelling communication) and flawless execution (safety ownership, customer passion and driving results).

This is a hands-on sales and leadership role for a highly motivated, driven, and proactive sales leader with a strong “hunter” orientation and track record of identifying opportunities and building relationships in a highly competitive marketplace. The Branch Manager will be responsible for providing oversight of the Branch’s day-to-day sales activities and for providing the operations leadership required to drive profitable revenue growth.

Critical to success in this role will be the incumbent’s strategic capabilities coupled with superior business acumen and a people focused leadership style. A “player-coach”, that is a strong communicator and passionate developer of people, the Branch Manager will be a down-to-earth, masterful relationship builder that will develop trust and a positive rapport both internally and externally with ease.


  • He/she will be achieving/exceeding business targets and will have successfully developed and be executing a strategic growth plan and multi-channel sales strategy that is focused on profitable revenue growth. There will be a demonstrated pipeline of “wins” as it relates to new client acquisition and he/she will have used their market insight to identify new ways to drive sales/revenue and set the business apart from the competition. Moreover, he/she will have effectively worked with the field sales force when needed to maximize share of wallet from specific customers.
  • He/she will have benchmarked and evaluated the existing team. This will have entailed the development and implementation of strategic initiatives around redeploying resources and developing talent, with a focus on collaboration, empowerment and accountability. He/she will have developed and nurtured a cohesive, high performance, high-energy team environment built on the basis of trust, integrity, and shared responsibility that is focused on customer success.
  • He/she will have developed and implemented measurable processes and systems at the Branch, resulting in efficiencies and margin improvements.
  • Demonstrating his/her hands-on management style, he/she will have earned the credibility, respect and trust of the organization through both demonstrated competency/consistency and his/her own transparent and authentic style. Within the organization, he/she will be seen as a strong supporter, coach and mentor amongst their peers and will have made a significant contribution to the growth of the Branch. Externally, clients will view him/her as a trusted advisor to their business.


  • The ideal candidate possesses a Bachelors Degree/College Diploma in Business or a related field combined with 10+ years of sales leadership experience in a related and similarly complex industry, where they have multi-channel sales experience- ideally within industrial and/or commercial markets- and have delivered superior business results.
  • Results oriented and goal driven, the ideal candidate possesses excellent management and leadership skills, where they have a successful track record in managing a P&L, meeting/exceeding both top and bottom line objectives.
  • The Branch Manager has a refined business acumen and the ability to effectively work through others. In this respect, he/she is skilled in setting a vision and successfully engaging and rallying a team to achieve beyond their potential.
  • He/she will be quick to recognize and act on opportunities in the marketplace, bringing a sense of urgency and a successful track record in developing new business and growth opportunities. A masterful relationship builder by nature, he/she will have a talent for developing and maintaining meaningful customer relationships.
  • A low ego, values drive and selfless leader, he/she puts the needs of the team ahead of their own ego and brings humility and emotional energy to everything they are involved in. He/she leads by example, is calm under pressure and “walks the talk”.
  • An agile and adaptable leader fueled by a “will to win”, he/she will be both goal and action oriented, where the more challenging the situation, the more focused he/she becomes in their desire to succeed.
  • The Branch Manager possesses a strong work ethic, is driven, committed and consistently delivers. With a sound understanding of the organization’s value drivers, the ideal candidate cuts through bureaucracy, is able to course correct quickly and brings focus to where it is needed.
  • The ideal candidate will have the courage and integrity to make difficult leadership decisions, balancing the long and short-term goals of HD Supply Brafasco.
  • The Branch Manager will be a strong team builder and team player, with proven accomplishments in building empowering high performance teams. He/she will lead their team to the very edge of their capability while motivating and retaining top talent. The Branch Manager establishes trust quickly and is quick to confront game playing and other behavior that holds the team back.


  • Hungry for Results
  • Dealmaker
  • Business Development
  • Hires and Retains the Best
  • Culture Change
  • Values-Driven
  • A Leader who Inspires
  • Team Builder/Team Player







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